Frequently Asked Questions

Below is a list of commonly asked questions. If you have other questions, please see our training videos or contact support.

What is the signup process for Piryx?

To secure a Piryx account, please submit your organization's information by visiting the sign up page. Once your information is processed, you'll receive an invite code and link to activate your account. Upon activating your account, you can begin processing payments. Funds collected with Piryx Fundraising will then be automatically deposited into your organization's bank account.

Does it cost anything to sign up with Piryx?

Signing up with Piryx is free! There are no monthly fees, no startup fees, no contracts, and no initial costs. The only costs associated with using Piryx is a 4.5% transaction fee on money that you raise through Piryx Fundraising, which includes merchant, credit card (Visa, MC, AMEX, Discover) and eCheck processing fees. The transaction fee is gradually reduced as more money is raised as shown below:

Tier 1: $0 - $100,000 — 4.5% per transaction
Tier 2: $100,000 - $250,000 — 4.3% per transaction
Tier 3: $250,000 - $1 Million — 4.25% per transaction
Tier 4: $1 Million+ — 4% per transaction

Are there any other fees I should know about?

There are no additional or hidden fees for using Piryx Fundraising. You can create as many campaigns or donations pages as you wish, and not have to worry about any extra costs. There are other apps in the Piryx App Marketplace, some of which are free, and others which have a fee set by the developer of the application.

Do I need a merchant account to process my donations?

No, you do not need a merchant account to process donations with Piryx. Once you have an account, you can quickly set up and process credit card and eChecks without having to setup your own merchant account.

What else does Piryx offer?

Piryx offers a unique and growing applications marketplace where you can find new services and products to help you get your message out including apps for SMS Marketing, Facebook, Twitter, and LinkedIn. Be sure to check the Piryx App Marketplace often as more 3rd party developers are building their solutions to be available for the Piryx platform this year!